Legal
Shipping & Delivery Policy
How your confirmation and travel documents reach you.
Last updated: 29 October 2026
1. Everything is delivered electronically
We sell travel services, not physical goods, so nothing is shipped by post or courier. Your confirmation, receipts, invoice, itinerary and vouchers are sent by email and on WhatsApp to the contact details you give us. They are also always available to download from My Bookings after you sign in with your mobile number.
2. What you receive and when
- Booking confirmation and payment receipt: within 24 hours of your advance payment.
- Balance reminder with a secure payment link: 15 days before departure.
- Receipt and tax invoice: as soon as the balance is paid.
- Final itinerary and hotel, transfer and activity vouchers (and any tickets): at least 3 days before departure, once the trip is fully paid.
- Trip reminder with our emergency contact number: one to two days before departure.
- Cancellation note with the refund amount and timeline: when a cancellation is confirmed.
3. Flights, hotels and cruise sailings
These are currently booked through our consultants. Tickets and vouchers are delivered the same way, by email and in My Bookings, as soon as the supplier issues them.
4. If you have not received something
Check your spam folder and My Bookings first. If it is still missing, contact us on +91 9742810053 or anytymfly@gmail.com with your booking reference and we will resend it within 24 hours.
