Terms & Conditions

1. Who we are

These terms apply when you use the AnytymFly website or book a trip with us. "AnytymFly", "we" and "us" mean Truerize IQ Strategic Solutions Private Limited (CIN U70200KA2025PTC205716, GSTIN 29AAMCT0994K1ZJ), registered office No. 40, 6th Sector, 12th Main, Near BDA Complex, HSR Layout, Bengaluru, Karnataka 560102. By using the website or making a booking you agree to these terms. If you do not agree, please do not book.

2. What we sell and how

• Holiday packages (domestic, international and honeymoon trips), experiences and cruises from our catalogue can be booked and paid for online, or arranged with one of our travel consultants who sends you a secure payment link.
• Flights, hotels and cruise sailings are currently booked only through our travel consultants. Request a call back and a consultant will share options and prices. We do not take payment for these on the website.

For holiday packages we act as a tour operator: we put the trip together from hotels, transfers, sightseeing and other services provided by independent suppliers. Where a component is provided by a supplier, that supplier's own conditions also apply to it, and we will tell you about any that matter to your booking.

3. Prices and confirmation

Prices on the website are per person on twin sharing unless stated otherwise, and are starting prices for the departure shown. The price of your trip depends on your dates, hotel and room choices and the number of travellers.

Prices may change until your booking is confirmed. A booking is confirmed only when we have received the advance (or full) payment and sent you a booking confirmation. Taxes such as GST, and TCS where it applies to international packages, are shown as separate lines on your quote, payment link and invoice.

If a mistake in a price is obvious, we may correct it before confirming your booking. If we cannot honour the price, we will offer you the correct price or a full refund of anything you have paid.

4. Payment

Payments are processed by our payment partner Razorpay by card, UPI, net banking or wallet. We never see or store your full card details.

For holiday packages you pay an advance to confirm the trip and the balance before travel, as set out on our Pricing page and in your booking confirmation. If the balance is not paid by its due date we may cancel the booking, and the Cancellation & Refund Policy applies.

5. Passports, visas and travel documents

You are responsible for holding a valid passport (with the validity the destination requires), any visas, permits, and health or vaccination certificates your trip needs, for every traveller in your booking. Rules change often; please check them with the embassy or authority concerned before you travel.

We cannot be responsible if you are refused travel or entry because of missing or invalid documents, and the cancellation charges in our policy apply.

6. Changes to your trip

Occasionally a hotel or service in your package becomes unavailable. We may then substitute a hotel or service of the same or a higher standard. If a change is significant, we will tell you as soon as we can and you may accept it or cancel with a full refund.

If you want to change your trip after it is confirmed, contact us. We will tell you whether the change is possible and the cost before we make it.

7. Cancellations and refunds

Cancellations by you or by us, refunds and their timelines are covered by our Cancellation & Refund Policy.

8. Your confirmation and documents

Everything we provide is delivered electronically. See our Shipping & Delivery Policy for what you receive and when.

9. Our responsibility to you

We will arrange your trip with reasonable care and skill. We are not responsible for loss, injury or delay caused by you, by a third party unconnected with the services we provide, or by events outside our control (force majeure) such as natural disasters, epidemics, war, civil unrest, strikes, airline or government action.

Where we are responsible, our liability is limited to the price you paid us for the part of the trip affected, except where the law does not allow such a limit.

10. Using the website

You must give true and complete information when you book, be at least 18 years old, and use the website only for genuine enquiries and bookings. We may cancel bookings we reasonably believe are fraudulent.

11. Governing law

These terms are governed by the laws of India. The courts at Bengaluru, Karnataka have exclusive jurisdiction over any dispute.

12. Complaints and Grievance Officer

If you have a complaint about a booking, a service or our website, please contact our Grievance Officer. We acknowledge complaints within 48 hours and aim to resolve them within 30 days.

• Grievance Officer: Srinivas Kalagara and Naga Anusha Gogineni (Directors)
• Truerize IQ Strategic Solutions Private Limited
• Registered office: No. 40, 6th Sector, 12th Main, Near BDA Complex, HSR Layout, Bengaluru, Karnataka 560102
• Email: anytymfly@gmail.com
• Phone: +91 9742810053